As refurbed tech, including AirPods, may not come with the original manual, you may need to refer to the Apple support pages for guidance. TG’s own Richard Priday particularly liked the Comply foam tips, but you can get the official AirPods Pro ear tips direct from Apple.īookmark the AirPods support page. This way you can be absolutely sure that the component making the most contact with your ears haven’t been in somebody elses’. This obviously isn’t an option for the standard AirPods, but one approach you can take is buying a pair of refurbished AirPods Pro and fitting a brand-new, separately-purchased set of ear tips yourself. If in doubt, buy your own AirPods Pro tips. But you might need to supply your own Lightning charging cable, as I did with my otherwise good-condition AirPods Pro. By that I don’t mean the charging case: that should really come as standard. However, the guarantee doesn't cover accidental damage (including water damage) or any reduction in battery life compared to what you'd get from a new product.īe prepared to buy your own accessories. Reboxed, for instance, guaranteed my AirPods Pro against manufacturer faults for 15 months, and also offers a 30-day refund or replacement window. Even if what you receive isn’t in the condition you were hoping for, this will make it much easier to return, either for a replacement or a refund. Another benefit of using an established retailer is you’ve got a better chance of your refurbished AirPods coming with a guarantee. eBay Stores can be trustworthy - VIPOutlet has a store, for one - though be sure to heed star ratings and buyer feedback. Exercise caution with eBay: this is teeming with “seller refurbished” AirPods and AirPods Pro, but you can’t be as sure of their quality. This doesn’t need to be a retailer that specializes in refurbs per se, but many reliable electronics outlets will have a more standardized refurbishment process that should yield better results. I couldn’t tell if the ear tips were new or just very well cleaned, as there was no discoloration or odor to suggest they’d simply been wiped down. The case had a smudged fingerprint on the back and I brushed off a few tiny dark fibres, but the former was basically nothing and the latter could easily have come from a cleaning cloth. Refurb retailers often use such scales, and may sell models with greater cosmetic damage for even lower prices - as long as they’re still, theoretically, in full working order.Īt first glance, I’d either chosen wisely or got lucky: both the AirPods Pro and the charging case were devoid of scratches and chips, while the status LED worked fine and the Lightning port was clear of debris. I’d bought the AirPods Pro in “Premium” condition, the closest to mint or near-mint condition on Reboxed’s scale. A couple of additional silicone ear tips were also included in a separate baggie. Inside the package, the Lightning charging cable you usually get with the AirPods Pro, but the earbuds themselves were safe and sound, nestled inside the charging case.
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